Looking for 7am-3pm shift and 3pm-11pm shift
https://jobs.townpump.com/go/Hotel-Jobs/2583300/
Job Description Summary
Summary: Responsible for the reception/information for the hotel. Performs a variety of clerical and accounting duties. Is responsible for reserving future bookings, in-house guest accounting, and cashier duties. Acts as a switchboard operator.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Specifications (Qualifications)
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); and general business or sales orientation and at least average in math, preferably with some background in bookkeeping; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
MATHEMATICAL SKILLS: Must be average in math computations. Ability to add, subtract, multiply, and divide. Must be able to perform basic math computations at the 12th-grade level.
COMPUTER SKILLS: Experience in the following software: MS Excel, MS Word, and a company computer-based program, PDI.
REASONING ABILITY: Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
CERTIFICATES, LICENSES, REGISTRATIONS:
https://jobs.townpump.com/go/Hotel-Jobs/2583300/
Job Description Summary
Summary: Responsible for the reception/information for the hotel. Performs a variety of clerical and accounting duties. Is responsible for reserving future bookings, in-house guest accounting, and cashier duties. Acts as a switchboard operator.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Performs check-in and check-out of guests. Posts payments and charges as necessary. Responsible for funds received.
- Responsible for answering the hotel switchboard in a timely, efficient, and courteous manner.
- May be responsible for additional guest services which may include, but are not limited to, airport shuttle, minor maintenance, and additional room supplies.
- Handles guest problems and complaints. Serves as an information agent for hotel guests.
- Responsible for accurate accounting of all guest rooms. Required to communicate pertinent information to co-workers and to management.
- Performs a variety of clerical and office duties.
- Responsible for daily execution of reservation check to ensure that no revenue is lost due to rooms which are not sold or are overbooked.
- Must have first-hand knowledge of the physical layout of the entire building.
- Should be thoroughly familiar with all emergency procedures with regard to accidents, fire, bomb threats, and illness of guests, etc.
- Any other duties as assigned by the Front Desk Manager, Assistant Hotel Manager, or Hotel Manager.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Specifications (Qualifications)
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); and general business or sales orientation and at least average in math, preferably with some background in bookkeeping; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
MATHEMATICAL SKILLS: Must be average in math computations. Ability to add, subtract, multiply, and divide. Must be able to perform basic math computations at the 12th-grade level.
COMPUTER SKILLS: Experience in the following software: MS Excel, MS Word, and a company computer-based program, PDI.
REASONING ABILITY: Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
CERTIFICATES, LICENSES, REGISTRATIONS:
- Valid Driver’s License
- Current CPR/First Aid Certification.
- Must be able to smile and always be pleasant.
- Ability to work a varied number of hours per week on a rotating basis. Normally, the first shift is 7:00 a.m. to 3:00 p.m. and the second shift is 3:00 p.m. to 11:00 p.m. but may vary from time to time.
- Must be in uniform at all times.
- Must display a high degree of pride and integrity in job performance.
- Ability to learn and comprehend all company policies pertaining to his or her position and employment.
- People chosen for this position should be by nature extroverts and enjoy the challenge of everyday life.
- Must possess the ability to think on their own and not become upset or frustrated easily; the type of individual who works well under pressure.
- Ability to listen and comprehend what they have heard.
- Must always possess the ability to follow instructions. Able to communicate those instructions and ideas both verbally and in writing to subordinates and co-workers while exercising good judgment.
- Must be a self-starter, have good judgment, and possess the quality of adaptability.
- Must possess a high degree of confidentiality.
- Ability to operate calculator, CRT, typewriter, telephone, and facsimile machine.
- Ability to lift 30 lb. regularly and 50 lb. occasionally.
- Ability to climb, stoop, bend, lift, carry, etc.
- Ability to work in an open office environment with frequent background noise.
- Ability to work in a pleasant, well-lighted atmosphere.
